FAQ
Questions, answered.
Everything you need to know about VaultCore, the platform, provider readiness, and what we do and do not do.
What is VaultCore Technology?
VaultCore Technology is a software infrastructure company that builds the operating layer for prop firm operators. We provide CRM, trader portals, admin command centers, rules engines, payout workflows, ARK Guard risk surveillance, and provider-readiness documentation — all white-labeled under your brand. We are not a prop firm. We build the technology that powers those businesses.
Is VaultCore a prop firm?
No. VaultCore does not evaluate traders, manage funded accounts, or touch trading capital. We build the technology that powers prop firms — the same way Shopify powers e-commerce without being a retailer. Every tenant is responsible for their own legal entity, operator licenses, and provider relationships.
What does "white-label" mean?
White-label means the entire platform is deployed under your brand identity — your logo, your colors, your domain, your rules. Each tenant is fully isolated with its own branding, rules, accounts, and audit logs. Your traders see your brand, not ours.
What is ARK Guard?
ARK Guard is VaultCore's pattern detection and risk surveillance module. It flags statistical anomalies, suspicious behavior, and rule gaming across all accounts in real time. It is designed to protect your provider relationships before bad actors destroy them.
What is provider readiness?
Provider readiness means walking into your first provider conversation with a complete documentation package: permission maps, data flow diagrams, credential SOPs, and a five-minute demo script. VaultCore ships this documentation on day one so you are taken seriously from the start.
Can VaultCore guarantee provider approval?
No. VaultCore can make you integration-ready. VaultCore cannot make you integration-approved. Final provider approval depends on each tenant's legal entity, operating model, requested permissions, commercial terms, and provider review outcome.
How long does deployment take?
Most operators spend 12+ months building infrastructure from scratch. VaultCore ships on day one. The timeline depends on your tenant count, integration requirements, and customization needs. Book a demo and we will scope your deployment.
What is tenant isolation?
Each white-label tenant operates in its own isolated environment — separate branding, rules, accounts, and audit logs. No cross-tenant data leakage. You can launch multiple prop firm brands on the same infrastructure with full isolation.
Does VaultCore touch trading capital?
No. VaultCore does not provide investment advice, brokerage services, clearing services, trading signals, discretionary trade management, or guaranteed provider approvals. We provide software infrastructure, workflow tools, and provider-readiness documentation.
What is The Black Vault Funding?
The Black Vault Funding is the first public prop firm tenant built on VaultCore OS. It demonstrates the full trader journey, challenge workflow, admin tools, trader portal, and provider-review-safe public messaging — serving as the first public proof of the complete VaultCore infrastructure.
Can I see the platform live?
Yes. The Arena Performance Dashboard — the trader-facing portal shipped with every VaultCore tenant — is live and open for walkthrough. Near-real-time polling, SVG arc gauges, P&L calendar, balance chart, challenge purchase flow. Demo credentials are displayed on the login screen. No registration required.
How does pricing work?
VaultCore pricing is inquiry-based. Every deployment is scoped to your tenant count, integration requirements, and provider-readiness needs. We offer three tiers: Single Tenant, Multi-Tenant, and Enterprise. All include the full platform. Request a demo for a tailored quote.
What are audit logs?
Immutable, timestamped audit logs across all platform actions. Designed to support provider due diligence, compliance review, and internal accountability. Every action is logged with timestamps and cannot be tampered with.
Can I integrate my existing tools?
Yes. Every module exposes APIs for integration. Connect your existing tools, provider systems, or custom workflows. We also offer custom integration engineering for specialized requirements.
Still have questions?
Book a demo and we will walk you through the platform, answer your questions, and scope your deployment.