Help Center
Frequently Asked Questions
Everything you need to know about VaultCore Technology -- our platform, services, global availability, and how to get started.
General
What does VaultCore Technology do?
VaultCore Technology is a B2B trading technology company. We build and operate the infrastructure layer for prop firm operators worldwide: challenge engines, CRM, white-label trader portals, ARK Guard risk surveillance, custom trading indicators, algorithmic strategies, and provider-readiness documentation.
Does VaultCore support prop firms outside the United States?
Yes. VaultCore serves prop firm operators and technology clients across the UK, EU, Australia, New Zealand, UAE, Saudi Arabia, India, South Africa, Canada, Brazil, Mexico, and other markets globally. All services are delivered remotely. We comply with all applicable OFAC and international sanctions requirements.
What services does VaultCore offer beyond prop firm platforms?
Beyond the core prop firm platform, VaultCore offers: custom trading indicator development (TradingView Pine Script, NinjaTrader NinjaScript, MetaTrader MQL4/MQL5), funded trader challenge studio design, ARK Guard risk surveillance, white-label CRM and trader portal setup, and algorithmic trading strategy development with backtesting. See all services →
What countries are restricted from prop firm services?
VaultCore complies with all applicable OFAC and international sanctions requirements. Sanctioned jurisdictions including Iran, North Korea, Cuba, Syria, Russia, Belarus, Myanmar, and other OFAC-designated territories are not eligible for services. Operators and traders in all other jurisdictions are welcome. See OFAC sanctions programs for the authoritative list.
Platform & Infrastructure
How long does it take to launch a prop firm on VaultCore?
Standard prop firm operator launches typically complete in 4-8 weeks depending on customization requirements, provider documentation needs, and payment integration complexity.
Is the trader portal white-labeled?
Yes. The Arena trader portal runs under your custom domain with your brand logo, colors, and messaging. Traders see only your brand throughout the entire experience.
Can I run multiple challenge programs with different rules on one deployment?
Yes. VaultCore supports unlimited challenge programs per operator deployment, each with independent rules, pricing, account tiers, scaling plans, and payout structures.
What data providers and integrations does VaultCore support?
VaultCore integrates with Rithmic for CME futures data, and supports connections to other data providers via normalized adapter architecture. Payment integrations include Deel, Wise, and crypto rails for global payout support. See all integrations →
Does VaultCore provide provider-readiness documentation?
Yes. VaultCore includes pre-built provider-readiness documentation packages including permission matrices, data flow diagrams, credential SOPs, and compliance documentation frameworks to help operators satisfy clearing and technology provider requirements. View provider readiness →
ARK Guard & Risk Surveillance
What is ARK Guard?
ARK Guard is VaultCore's automated trader surveillance system. It detects bot trading, hedge farming, copy trading abuse, and payout manipulation through statistical analysis and cross-account correlation. Every flagged account receives a composite risk score with a full audit trail. Learn about ARK Guard →
Is ARK Guard available as a standalone module?
Yes. ARK Guard is available as part of the full VaultCore platform or as a standalone surveillance module that integrates with existing prop firm infrastructure via API.
Custom Indicators & Strategy Development
Can VaultCore build custom TradingView or NinjaTrader indicators?
Yes. VaultCore builds custom indicators for TradingView (Pine Script v5), NinjaTrader 8 (NinjaScript / C#), and MetaTrader 4 and 5 (MQL4/MQL5). Clients own 100% of the source code upon delivery. Learn about indicator building →
Do you build prop firm compliant automated strategies?
Yes. We specialize in building automated trading strategies that operate within prop firm challenge rules: daily loss limits, max drawdown constraints, minimum trading day requirements, and consistency rules. Learn about algo strategy development →
Getting Started
How do I get started with VaultCore?
Contact us through the Request a Demo form on the Contact page. We will schedule an initial discovery call to understand your requirements and provide a tailored proposal within 3-5 business days. Contact us →
Where can I see pricing information?
Visit our Pricing page for platform pricing tiers and service package details. Custom engagements (indicator builds, algo strategies) are quoted individually based on scope. View pricing →